RESPONDING TO A CONCERNS
Oak Foundation is committed to responding appropriately and effectively to all allegations and suspicions of misconduct, both current and historical, through complaint mechanisms that are simple, clear, fair and accessible. To this end, Oak Foundation has nominated a Designated Officer in Geneva.
The Designated Officer will inform the President and Director of Administration within 24 hours of receiving a concern, who will ensure that incidents are dealt with appropriately. All reports and concerns will be acknowledged and recorded, but Oak will not always conclude that further investigation or action is necessary.
Investigations will be conducted fairly and consistently with the principles of natural justice (i.e. a non-discriminatory approach, including the right to a fair hearing). Investigations will be objective, transparent, and will be guided by external professional expertise and support when required.
The person leading the investigation may inform appropriate colleagues where deemed necessary in the course of the investigation.
To the extent practical, the Foundation will strive to maintain confidentiality to protect the affected individual(s), subject to its goal of engaging in a thorough investigation. The Foundation may, however, be required to disclose to the authorities the allegations or result of the investigation.